Frequently Asked Questions
We gladly accept Visa, MasterCard, Discover and PayPal. We do not accept personal checks, money orders or cashiers checks. We also do not ship COD. If you use a credit card, the billing address you enter into your shopping cart must match billing address shown on your credit card statement. If this does not match, your order will be delayed until we can contact you and obtain the correct address.
Goody Beads is a Minnesota based business. We apply a 7.275% sales tax to all orders originating in the state of Minnesota. If you are a registered Minnesota business with a Minnesota state UBI number AND are eligible for tax exemption, please mail or fax your resale certificate or business license to the address/number below. Taxes will then be excluded from your order.
Goody Beads Attention: Customer Service 15105 Minnetonka Industrial Road Suite 111 Minnetonka, MN 55345 Phone: (952) 938-2324
We use the highest standards of encryption software for internet security. If you still do not wish to submit your credit card information through our secure site, please e-mail your order to us with a list of item numbers, description, quantity desired, and prices. Please also include your phone number or a way for use to reach you so we can obtain your payment information. We recommend that you do not send your credit card number through regular e-mail, as it is not encrypted and may be viewed by a third party as it travels the internet.
We do our best to ensure that the items on our site are in stock. But if you happen to order an item and it is out of stock we will remove it from your order. If this happens to be the only item on your order, then we will notify you.
No, we do not. Because we are constantly adding products and our inventory is always changing, a printed catalog would be out of date too quickly.
We are currently an online business only and do not have a retail store at this time.
We offer a generous volume pricing system available to all of our customers. Also, we offer additional savings and special offers through Internet coupons and weekly specials posted on our homepage. There is a place towards the very top of our site where you can sign up to receive our internet offers. These are frequently sent to our valued customers like you! This will get you to be the first to know of any specials about to happen before the rest of the internet community.